MARRIOTT HARRISON LLP – TALINT TECH HELPLINE TERMS AND CONDITIONS
Marriott Harrison has developed a service comprised of an online booking portal and telephone helpline (together the “Helpline”) which can be used by members of Talint’s tech network to book and receive a 30-minute free initial legal consultation with Marriott Harrison (“Consultation”).
This page sets out the terms and conditions (“Terms”) on which members of Talint’s tech network may use the Helpline and receive Consultations.
PLEASE READ THESE TERMS CAREFULLY BEFORE REGISTERING TO USE, SUBMITTING YOUR REQUEST TO, OR USING THE HELPLINE AND/OR PARTICIPATING IN A CONSULTATION. BY REGISTERING TO USE, SUBMITTING YOUR REQUEST TO, OR USING THE HELPLINE AND/OR PARTICIPATING IN A CONSULTATION, YOU ACCEPT AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT USE THE HELPLINE OR PARTICIPATE IN CONSULTATIONS.
1. Introduction
1.1 The Helpline is operated by, and the Consultations are provided by, Marriott Harrison LLP (CRN: OC372774) (“Marriott Harrison”, "we", “us”, “our”) to members of the tech network operated by Talent Intelligence Partners Limited t/a “TALiNT Partners” (CRN: 7697388) (“Talint”).
1.2 In these Terms, the members of Talint’s tech network are referred to as “Talint Tech Members”.
1.3 In these Terms, the words “you” and “your” means the person(s) using the Helpline and/or the person(s) participating in the Consultation and the organisation they represent. The person(s) using the Helpline and/or participating in the Consultation warrants and represents that they have the legal authority to bind the organisation they represent to these Terms.
2. The Helpline
2.1 The Helpline allows Talint Tech Members to book and receive Consultations with one of our advisers.
2.2 By using the Helpline and/or participating in a Consultation, you warrant and represent that you are a current Talint Tech Member.
2.3 The Helpline can only be used to book Consultations for business related legal advice under English law.
2.4 Talint will provide you with a password to access the online booking portal to book your Consultation. You must keep your password confidential and must not disclose it or share it with anyone else. You are responsible for preventing unauthorised use of your password.
2.5 The time slots available for Consultations are visible on the portal. The appointments are subject to availability and Consultations are scheduled on a first come, first served basis. We recommend booking early to secure your preferred time slot.
2.6 Once you have reserved your preferred time slot for your Consultation, you will receive a confirmation email from us with a Microsoft Teams invite for the date and time you booked.
2.7 When you book your Consultation, you will be asked to provide an explanation of your enquiry. Please include as much information as possible so we have a good understanding of your enquiry before we start your Consultation.
2.8 Each Consultation will last a maximum of 30 minutes.
2.9 If you need to cancel or reschedule your Consultation, please notify us as soon as possible to allow other Talint Tech Members the opportunity to book your slot.
2.10 We reserve the right to cancel or reschedule Consultations. In such cases, we will notify you promptly and arrange an alternative time for your Consultation.
2.11 If your Consultation is rescheduled, you may always book another slot on the online booking portal following the same process as set out in this section.
2.12 The Consultation may include a pre vetting stage during which we will ask for further information on your enquiry before directing you to the relevant adviser.
3. Your Consultation
3.1 During your Consultation, we will:
a) discuss the subject matter of your enquiry with you;
b) provide you with general advice on your enquiry; and
c) provide you with advice as to whether you should take your enquiry forward and formally instruct solicitors in respect of the matter.
3.2 You agree that our advice will only be provided orally, and no written advice will be provided during or after the Consultation.
3.3 Please note that having a Consultation with us does not mean that you instruct us as your solicitors. You agree that these Terms only cover use of the Helpline and the Consultation. If you wish to formally instruct us as your solicitors, we will agree a scope of work and fee estimate with you. We will then ask you to enter into a separate engagement with us, which will be governed by our engagement letter and terms and conditions, and subject to the successful completion of our onboarding checks (including conflict checks and KYC checks).
4. Data Protection
4.1 We will process personal data regarding you in accordance with our obligations under data protection laws applicable in the UK.
4.2 A copy of our privacy policy, which governs how your information is collected and used, is available here [LINK TO PRIVACY POLICY]). Your use of the Helpline signifies your acknowledgement of, and agreement to, our Privacy Policy.
5. Confidentiality
5.1 Any information shared during your Consultation with us will be kept strictly confidential. We will not disclose any information without your consent, except as required by law or regulation.
6. Disclaimers
6.1 You acknowledge that as the Helpline is provided free of charge, it is reasonable for us to exclude our liability as set out in this section 6.
6.2 The exclusions of our liability in this section 6 apply to all forms of liability, whether in contract, tort (including negligence), breach of statutory duty or otherwise, related to the Helpline and/or the Consultations.
6.3 Although we aim to offer you with a professional service, we make no warranties, representations or assurances that the services we provide via the Helpline and/or during your Consultation will meet your specific requirements.
6.4 You acknowledge and agree that the general advice provided during the Consultation is not specific legal advice and is intended to be for informational purposes only.
6.5 We cannot accept any responsibility, and are not liable, for how you use the general advice provided to you during the Consultation, or for the decisions you make as a result of your use of the general advice.
6.6 Your use of the Helpline and participation in Consultations is entirely at your own risk. You are solely responsible for checking and verifying any general advice which you receive during the Consultation before acting on it or placing any reliance on it.
6.7 We make no representation, warranty or assurance, and will have no liability or obligation whatsoever in relation to the accuracy, suitability, or effectiveness of the general advice provided during the Consultation.
6.8 We do not guarantee that the Helpline will be uninterrupted, error-free, or free from viruses or vulnerabilities. You are solely responsible for ensuring that your network and computer systems are in good working order to allow you to access the Helpline. You must use your own virus protection software to protect your network and computer systems.
6.9 We exclude all liability (whether direct, indirect, consequential or otherwise) for any loss or damage which you or any third party may suffer or incur as a result of, or in connection with, the Helpline and/or the Consultations.
6.10 This section 6 applies in perpetuity.
7. Suspension and Termination
7.1 We reserve the right to suspend, cancel or terminate the Helpline and all Consultations at any time.
8. General Provisions
8.1 We may revise these Terms from time to time. You are expected to check this page to take notice of any changes we make, as they are binding on you. Your continued use of the Helpline and/or your participation in Consultations after the date of the updated Terms constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you must discontinue your use of the Helpline and stop participating in Consultations with immediate effect.
8.2 All intellectual property rights subsisting in the Helpline and the pages, content, arrangement and layout of the Helpline including, but not limited to, the “Marriott Harrison” name, trading name and logo, design, text, artwork, graphics, videos, images, interfaces and other media throughout the world are our exclusive property (or our licensors). You have no rights in, or to, our intellectual property rights other than the right to use the Helpline in accordance with these Terms.
8.3 Each section of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining sections will remain in full force and effect.
8.4 Our rights to enforce these Terms will not be lost even if we delay enforcing them.
8.5 These Terms are not intended to grant rights to anyone except you and us, and in no event shall these Terms create any third-party rights.
8.6 These Terms are the entire agreement between you and us in relation to your use of the Helpline and participation in Consultations.
8.7 We may transfer our rights and obligations under these Terms to another organisation on written notice to you. You may not transfer your rights to another party without our written consent.
8.8 We shall not be responsible for any breach of these Terms caused by circumstances beyond our reasonable control.
8.9 These Terms (and any non-contractual disputes/claims arising out of or in connection with them) are governed by the law of England and Wales and you agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation.